Verano's clients now rebook on their own
Follow-ups go out automatically after each project, so the calendar fills itself.
- IndustryInterior design
- Team size9 people
- LocationValencia, Spain
84%
More repeat bookings
2 weeks
Calendar booked ahead
0
Follow-ups written by hand
3
Tools replaced by Tandem
The challenge
Happy clients often forgot to book the next season, and follow-ups depended on Lucía remembering.
The solution
- A follow-up goes out a month after every project.
- Clients pick a slot from the shared calendar.
- Deposits are taken when they book.
The results
Repeat bookings rose by 84%, and the studio is now booked two weeks ahead.
